Frequently Asked Questions
Everything you need to know about our ethereal collections and service.
What is the delivery timeframe for my order?
Standard shipping typically takes 3-5 business days within the UK, while international orders may take 7-14 business days depending on the destination and customs processing.
How do I care for my One Hundred Stars garments?
To preserve the delicate nature of our fabrics and hand-screen prints, we recommend hand washing in cool water or using a delicate machine cycle at 30°C. Always air dry and iron on a cool setting.
What is your return policy?
We offer a 14-day return period from the date of receipt. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Are your products ethically manufactured?
Sustainability and ethics are at our core. We work closely with a small family-run business in India to ensure fair wages, safe working conditions, and high-quality craftsmanship for every piece.
How can I track my package?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery.